Fill out our return request form.
Once we approve your request, our Dowco Powersports Customer Success team will email you back with a return authorization (RA) number.
Please note that our team does not work weekends or holidays. We will get back to you the day we receive your request — please be patient!
After you have received your RA number and email authorization, please ship the product back to us using this format for your destination address:
ATTN: Returns (RA# XXXX)
1434 South 59th Street
Manitowoc, WI 54220
Use the carrier of your choice to return your order to us. We recommend shipping with a method which includes tracking and insurance for your return shipment.
Once your return is received and inspected by Dowco Powersports, your refund will be processed and a credit will be applied to your credit card or original method of payment. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.
- Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.
- You are responsible for all shipping costs associated with getting your order back to our Manitowoc warehouse.
- Dowco Powersports is not responsible for packages lost during return shipment. We strongly recommend shipping your product back using a tracking number. Please retain your return tracking information.
- All shipments must be made prepaid; packages shipped COD will be rejected.
- Any refused, undelivered, or abandoned package will be subject to a $10 service fee.
- Any merchandise or parts which shows signs of use (wear, bugs, dirt, smell, pet hair, scuffing, mounting, etc) or otherwise is in a condition other than it was received cannot be returned.
Exchanges: We only replace items if they are defective or damaged. If you want a different color or size, please re-order the appropriate product through the website.
Contact us at email@example.com for questions related to refunds and returns.