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Knowledge Base

  Q: How can I prevent mold and mildew on my product?  

Most Powersports fabrics contain anti-microbial agents that are compounded in the polymer system of a particular product. Benefits would include: resistance of product deterioration caused by bacteria and fungi; inhibiting the growth of odor-causing bacteria, fungi, molds and mildew. Please keep in mind that even with an anti-microbial agent within the fabric, it is extremely important that you keep the product dry and clean it periodically to keep it free of dirt or debris.

  Q: What is the proper way to clean my Dowco cover?  

Proper maintenance of fabric is important to help maximize the life of your product. Routine care is quite simple and certain procedures are recommended:

  1. Keep dirt, leaves and other debris from accumulating on the fabric surface.
  2. Washing down with a garden hose on a bright, sunny day is recommended.
  3. To remove dirt from either side of the material, use a soft brush and mild soap (such as Ivory). DO NOT use bleach.
  4. Rinse thoroughly with clear water and let dry completely before storing or rolling.
  5. Do not steam or pressure wash.
  6. Do not launder.
  Q: What is covered under Dowco's product warranty?  

Dowco Powersports warrants all its products against manufacturing and material defects. The warranty does not cover damage caused by accidents nor weather. Click here for more detailed information about our warranty.

  Q: How do I determine what size cover I need?  

The best way is to use the "Shop by Vehicle" button on the main menu of this website. If you cannot find your motorcycle or have unique customizations, please use our Cover Dimension Chart found here.

  Q: What is ClimaShield® Plus with Color-Lok®?  

Dowco's exclusive ClimaShield® Plus fabric is a 300 denier, solution dyed polyester fabric woven with Dowco's Color-Lok® yarn to provide superior fade resistance and polyester yarn increases the products longevity and durability. Inclusion of anti-microbial coatings make this fabric resistant to the growth of mildew. Click here for more information.

  Q: Why buy Dowco Covers?  

Dowco® Powersports has been a proven industry leader for over 40 years. Offering a full line of covers to fit all of your riding needs, our covers are packed with features with some of the leading technology in the industry, including ClimaShield® Plus fabric for Superior UV and Fade Protection, Moisture-Guard Vent System, Waterproof Seams and Lockable Grommets. Click here to learn more.

  Q: There is a problem with my shipment, what should I do?  

In the event that a scheduled shipment does not arrive or there is an unexpected delay in arrival, please contact our customer service group at support@dowcopowersports.com

  Q: Can I return an item I purchased?  

Any item purchased directly from www.dowcopowersports.com can be returned within 30 days for a full refund less shipping as long as it has not been damaged or modified in any way and in the original packaging. Sorry but we cannot accept any returns on items if past 30 days. Contact our customer service department for Return Authorization Number. Authorization number must be clearly displayed on outside of returned package. Returns will not be accepted without prior return authorization. Click here for more information.

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