|Q:||How can I prevent mold and mildew on my product?|
Most Powersports fabrics contain anti-microbial agents that are compounded in the polymer system of a particular product. Benefits would include: resistance of product deterioration caused by bacteria and fungi; inhibiting the growth of odor-causing bacteria, fungi, molds and mildew. Please keep in mind that even with an anti-microbial agent within the fabric, it is extremely important that you keep the product dry and clean it periodically to keep it free of dirt or debris.
|Q:||What is the proper way to clean my Dowco cover?|
Proper maintenance of fabric is important to help maximize the life of your product. Routine care is quite simple and certain procedures are recommended:
|Q:||What is covered under Dowco's product warranty?|
Dowco Inc. warrants all its products against manufacturing and material defects. For more information on individual product warranties, see the warranty card included with the product or the warranty information section on our website.
|Q:||What is ClimaShield® Plus with Color-Lok®?|
Dowco's exclusive ClimaShield® Plus fabric is a 300 denier, solution dyed polyester fabric woven with Dowco's Color-Lok® yarn to provide superior fade resistance and polyester yarn increases the products longevity and durability. Inclusion of anti-microbial coatings make this fabric resistant to the growth of mildew.
|Q:||Why buy Dowco Covers?|
Dowco® Powersports has been a proven industry leader for over 30 years. Offering a full line of covers to fit all of your riding needs, our covers are packed with features with some of the leading technology in the industry, including ClimaShield® Plus fabric for Superior UV and Fade Protection, Moisture-Guard™ Vent System, Waterproof Seams and Lockable Grommets.
|Q:||Where can I find Dowco Products in my area?|
To locate a dealer near you please enter your zip code into our dealer locator or if you need additional assistance please contact us at 1-800-558-7755.
|Q:||What products are included on your website?|
The dowcopowersports.com website contains our entire product catalog, including part numbers, sizes and suggested retail pricing. If you'd like catalog for reference, please contact Dowco Inside Sales directly at 1-800-558-7755.
|Q:||Do you make bags for specific motorcycles?|
Our luggage pieces are universally designed to fit a select category of bike models, for example: Cruiser and Sport and Adventure Tour Luggage, however all pieces are universally designed and can work with a wide variety of motorcycles.
|Q:||There is a problem with my shipment, what should I do?|
In the event that a scheduled shipment does not arrive or there is an unexpected delay in arrival, please contact our Inside Sales group at 1-800-558-7755.
|Q:||Who should I contact if I have questions regarding Dowco products?|
After reviewing resources available on our website, please contact Dowco Inside Sales directly for additional questions at 1-800-558-7755. We will do our best to answer any questions that you may have in a timely manner.
|Q:||Can I return an item I purchased?|
Any item purchased from www.dowcopowersports.com can be returned within 30 days for a full refund less shipping as long as it has not been damaged or modified in any way and in the original packaging. Sorry but we cannot accept any returns on items if past 30 days. Contact our inside sales department for Return Authorization Number. Authorization number must be clearly displayed on outside of returned package. Returns will not be accepted without prior return authorization.